Terms and Conditions
Last updated: September 1, 2026
Welcome to the website of Cool Fox Heating & Air ("Cool Fox Heating," "we," "us," or "our"), a licensed and insured HVAC and electrical contractor (Contractor License: COOLFFH745KK) serving Seattle, the Surrounding Communities, and surrounding areas of Washington State. These Terms and Conditions ("Terms") govern your use of our website at coolfoxheating.com (the "Site") and, where applicable, the general terms of engagement for our services.
By accessing or using our Site, or by requesting or receiving services from us, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. About Our Services
Cool Fox Heating & Air provides HVAC and electrical services, including but not limited to heat pump installation, furnace repair and installation, HVAC system replacement, air conditioning installation and replacement, HVAC maintenance and tune-ups, and electrical upgrades, for residential customers in Washington State.
2. Estimates and Quotes
- Free estimates provided through our Site or over the phone are based on the information you provide and, where applicable, an in-home or virtual assessment.
- Estimates are not final invoices. Final pricing is confirmed in a written quote or agreement prior to the start of work.
- We provide upfront, honest pricing with no hidden fees; any changes to scope of work or pricing will be communicated and agreed upon before additional charges are incurred.
3. Scheduling and Service
- Service appointments are scheduled based on availability. Office hours are Monday–Friday, 7:00 AM – 7:00 PM. We are closed Saturday and Sunday, though emergency arrangements may be available depending on circumstances.
- We will make reasonable efforts to arrive within scheduled windows, but we are not liable for delays caused by circumstances beyond our reasonable control, including weather, traffic, parts availability, or permitting delays.
- Customers are responsible for providing safe and reasonable access to the property and equipment necessary to perform the requested work.
4. Payment Terms
- Payment terms, including deposits, progress payments, and final payment, will be outlined in your service agreement or invoice.
- Any financing or rebate programs referenced on our Site or by our team are subject to the terms and approval of the applicable third-party financing provider, utility company, or government program, and are not guaranteed by Cool Fox Heating & Air.
5. Warranties
- Workmanship and equipment warranties, where applicable, will be described in your specific service agreement or manufacturer documentation provided at the time of installation.
- Manufacturer warranties on equipment are provided and honored by the manufacturer, subject to their terms and conditions, registration requirements, and proper maintenance.
- Warranties may be void if work is altered, repaired, or serviced by parties other than Cool Fox Heating & Air, or if equipment is not properly maintained.
6. Limitation of Liability
To the fullest extent permitted by law, Cool Fox Heating & Air shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or our services, including but not limited to loss of use, loss of data, or loss of profits, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
7. Website Use
You agree to use our Site only for lawful purposes. You may not:
- Use the Site in any way that could damage, disable, or impair its functionality
- Attempt to gain unauthorized access to any part of the Site or its related systems
- Submit false or misleading information through our contact or estimate request forms
- Use content from the Site for commercial purposes without our written permission
8. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Cool Fox Heating & Air or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites, and inclusion of a link does not imply endorsement.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Washington State.
11. Changes to These Terms
We may revise these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or our services after changes are posted constitutes your acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, please contact us:
Cool Fox Heating & Air
Phone: +1 (253) 368-3068
Email: info@coolfoxheating.com
Contractor License: COOLFFH745KK
Service Area: Seattle & Surrounding Communities, Washington